After completing the order, Release Distribution Srl will send the customer an email confirming receipt of the order. The consumer is invited to print the email and keep it. If he does not receive it, the consumer is invited to contact Release Distribution Srl by email; In case of impossibility, even temporary, to process the order partially or completely, Release Distribution Srl will immediately send an email to agree with the consumer, without prejudice to the consumer's possibility to request cancellation, even partial. , Of order.

Release Distribution Srl undertakes to ship the products to the address indicated by the Customer by 24-72 working hours following completion of the order.

Orders placed on Friday will be prepared by Release Distribution Srl starting from the working day following the order (Monday).

Release Distribution Srl reserves the right to suspend the shipment of products or cancel orders if the data provided during the purchase are false (for example non-existent email address or telephone number).

Any complaints can be sent to the following address: info@releasedistribution.it