After completing the order, Release Distribution Srl will send the customer an email confirming receipt of the order. The consumer is invited to print the email and keep it. If the consumer does not receive it, the consumer is invited to contact Release Distribution Srl by email; In the event of impossibility, even temporary, to process the order partially or completely, Release Distribution Srl will immediately send an email to agree with the consumer, without prejudice to the consumer's right to request cancellation, even partial. , Of the order.

Release Distribution Srl undertakes to ship the products to the address indicated by the Customer within 24-72 working hours following completion of the order.

Orders placed on Friday will be prepared by Release Distribution Srl starting from the working day following the order (Monday).

Release Distribution Srl reserves the right to suspend the shipment of the products or cancel the orders in the event that the data provided during the purchase phase are false (for example, non-existent email address or telephone number).

Any complaints can be sent to the following address: info@releasedistribution.it